Terms of Service

Welcome to The Inked Moments. These Terms of Service (“Terms”) govern your use of our website https://theinkedmoments.com and the purchase of products offered through our store. By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of our services.

1. About Us

The Inked Moments was founded on March 14, 2020, and specializes in handcrafted and custom wooden gifts, including:

  • Motivational Signs
  • Teacher & School Gifts
  • Sports Signs & Gifts
  • Family & Parenting Gifts
  • Easter Decor & Gifts
  • St. Patrick’s Day Decor
  • Social Media Signs

Our goal is to create meaningful and timeless products that inspire, celebrate, and connect people.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

3. Orders and Processing

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling Time: 1-2 business days (Mon–Fri).
  • Transit Time: 3-5 business days (Mon–Fri).
  • Estimated Delivery Time: 4-7 business days, depending on location.
  • Shipping: Free standard shipping on all orders.

Once an order is placed, you will receive an order confirmation email followed by shipping updates.

4. Returns, Refunds & Exchanges

At The Inked Moments, customer satisfaction is a priority.

  • Return Window: 30 days from delivery.
  • Condition: Products must be returned in new condition.
  • Return Method: By mail.
  • Return Shipping Costs: Customers are responsible for return shipping unless the product arrives defective or damaged.
  • Refund Processing: Refunds are processed within 5 business days after we receive the return.
  • Restocking Fees: None.
  • Exchanges: Accepted.

Important: Customized or personalized items are non-returnable and non-refundable, unless they arrive defective, damaged, or not as described.

5. Payment Methods

We accept secure payments through the following providers:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal Wallet

All payments are processed through encrypted and secure gateways to protect customer data.

6. Intellectual Property

All content on The Inked Moments website, including product images, descriptions, graphics, designs, and logos, is the property of The Inked Moments and protected by copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

7. Limitation of Liability

While we strive to provide accurate product descriptions and timely delivery, The Inked Moments is not liable for:

  • Delays caused by shipping carriers or unforeseen events.
  • Incorrect information provided by customers (e.g., wrong address).
  • Minor variations in handcrafted products due to natural materials and customization.

Our liability is limited to the purchase price of the product.

8. User Conduct

You agree not to use our website for:

  • Fraudulent or unlawful activities.
  • Distributing harmful content, malware, or spam.
  • Violating intellectual property rights.
  • Interfering with website functionality or security.

9. Third-Party Services

Our website may include links to third-party platforms (e.g., payment gateways). We are not responsible for the practices, policies, or content of these external sites.

10. Modifications to Terms

We may update or revise these Terms at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website indicates acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict of law principles.

12. Contact Us

For any questions about these Terms of Service, please contact us:

The Inked Moments